Privacy Policy

How We Collect, Use, and Protect Your Information

Last Updated: January 11, 2026

Your Privacy Matters

LottoNex is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using LottoNex, you agree to the practices described in this policy.

1. Introduction

LottoNex ("we," "our," or "us") operates a lottery number generation service. This Privacy Policy applies to all information collected through our website, mobile application (if applicable), and related services (collectively, the "Service").

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Business Information:

Business Name: LottoNex
Location: Los Angeles, California, United States
Contact Email: hello@lottonex.com

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Create an account
Purchase tokens
Contact us via email or contact form
Subscribe to newsletters or promotional emails
Participate in surveys or promotions

This information may include:

Email address (required for account creation)
Account credentials (username, password - stored encrypted)
Payment information (credit card details processed securely through Stripe - we do not store full card numbers)
Communication preferences

2.2 Generated Lottery Numbers & User Activity

Important: Data We Store

We store your generated lottery numbers in your account for your convenience. LottoNex administrators have access to this data for system maintenance, analytics, troubleshooting, and service improvement purposes. We do NOT sell or share your generated numbers with third parties.

When you use our lottery number generators, we collect and store:

Generated lottery numbers - All number combinations you generate are saved to your account
Generator type used - Which generator method you selected (random, frequency analysis, pattern-based, etc.)
Lottery game type - Which lottery you generated numbers for (Powerball, Mega Millions, Fantasy 5, etc.)
Generation timestamp - Date and time when numbers were generated
Token usage - How many tokens you've used and when
Account activity - Login times, features used, pages visited

Why we store this data: To provide you with a personalized experience, allow you to review your number history, improve our generators, analyze which features are most popular, and troubleshoot technical issues.

2.3 Payment & Token Transaction Data

When you purchase tokens, we collect:

Transaction details - Amount paid, tokens purchased, transaction date
Payment method - Type of card used (last 4 digits only)
Billing information - As provided to Stripe (we don't store full payment details)
Token balance - Current number of tokens in your account
Purchase history - Complete record of all token purchases
Refund requests - If you request a refund within the 7-day window

Payment Processing: All payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

2.4 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

Device information - Browser type, operating system, device type
IP address - For security, fraud prevention, and general location
Usage data - Pages visited, time spent, features used
Referral source - How you found our website
Geographic location (general city/state level, not precise GPS)
Session information - Login/logout times, session duration

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity and store certain information. Cookies are small data files stored on your device.

Types of cookies we use:

Essential cookies - Required for the website to function (login, security)
Analytics cookies - Help us understand how visitors use our site
Preference cookies - Remember your settings and preferences
Marketing cookies - Track activity for advertising purposes (with your consent)

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery & Account Management:

Provide, operate, and maintain our lottery number generation service
Create and manage your account
Process token purchases and manage your token balance
Store and display your generated lottery numbers
Enable you to use different generator types and features
Process refund requests within the 7-day window

Communication:

Send you account-related emails (confirmations, receipts, notifications)
Respond to your comments, questions, and support requests
Send you technical notices and security alerts
Send you newsletters and promotional content (with your consent - you can opt out)

Service Improvement & Analytics:

Analyze how users interact with our generators
Understand which features are most popular
Improve our algorithms and generator performance
Monitor and analyze usage trends and patterns
Develop new features and services
Conduct internal research and analytics

Security & Legal Compliance:

Detect, prevent, and address fraud and abuse
Protect against security threats
Enforce our Terms of Service and Disclaimer
Comply with legal obligations and law enforcement requests
Verify age requirements (18+ only)

4. How We Share Your Information

We do NOT sell your personal information or generated lottery numbers to third parties.However, we may share your information in the following limited circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Stripe - Payment processing for token purchases. Stripe receives payment information and transaction details. See Stripe's privacy policy at stripe.com/privacy
Supabase - Database hosting and user authentication. Supabase stores your account data, generated numbers, and transaction history. Data is stored in secure cloud servers.
Vercel - Website hosting and infrastructure. Vercel hosts our website and may collect analytics data about site visitors.
LotteryResultsFeed.com - Provides lottery drawing results via API. We query this service to display current lottery results. No personal user data is shared with this service - only requests for public lottery results.
Email service providers - For sending transactional emails (receipts, confirmations) and marketing emails (if you opt in).

All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

Comply with legal obligations, court orders, or subpoenas
Respond to valid requests by public authorities (law enforcement)
Protect our rights, property, or safety, or that of our users or the public
Detect, prevent, or address fraud, security, or technical issues
Enforce our Terms of Service or investigate potential violations

4.3 Business Transfers

If LottoNex is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent or at your direction.

4.5 Aggregated or Anonymized Data

We may share aggregated or anonymized data that does not directly identify you. For example, we might share statistics about how many users generate numbers for Powerball vs. Mega Millions, but this data would not include any personal information.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

Encryption - Data is encrypted in transit (HTTPS/SSL) and at rest in our database
Secure authentication - Passwords are hashed and salted, never stored in plain text
Access controls - Limited employee/admin access to personal data on a need-to-know basis
PCI compliance - Payment processing through PCI-DSS compliant provider (Stripe)
Regular security audits - Periodic review of security practices and vulnerabilities
Secure hosting - Infrastructure hosted on secure, reputable platforms (Vercel, Supabase)

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password.

6. Your Privacy Rights

6.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access - Request a copy of the personal information we hold about you
Right to Correction - Request correction of inaccurate or incomplete data
Right to Deletion - Request deletion of your personal information (with some exceptions)
Right to Portability - Request a copy of your data in a portable, machine-readable format
Right to Object - Object to processing of your data for certain purposes
Right to Restriction - Request restriction of processing in certain circumstances
Right to Withdraw Consent - Withdraw consent for data processing (where consent is the legal basis)

6.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know - Know what personal information is collected, used, shared, or sold
Right to Delete - Request deletion of your personal information
Right to Opt-Out - We do NOT sell personal information, so no opt-out is necessary
Right to Non-Discrimination - Equal service and price, even if you exercise your privacy rights
Right to Correct - Request correction of inaccurate personal information
Right to Limit Use of Sensitive Information - Request limitations on use of sensitive data

Categories of Personal Information We Collect (CCPA Disclosure):

Identifiers (email address, IP address, account ID)
Commercial information (token purchases, transaction history)
Internet activity (usage data, generated numbers, features used)
Geolocation data (general city/state from IP address)

6.3 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including all rights listed above plus:

Right to lodge a complaint with a supervisory authority
Right to data portability in a structured, commonly used format
Right to object to automated decision-making (we don't use automated decision-making)

6.4 How to Exercise Your Rights

To exercise any of these privacy rights, please contact us at:

Email: hello@lottonex.com
Subject Line: "Privacy Rights Request"

Please include in your request:

Your full name and email address associated with your account
Specific right(s) you wish to exercise
Any additional details to help us process your request

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods:

Account data - Retained while your account is active, plus 30 days after account deletion (for recovery purposes)
Generated lottery numbers - Retained while your account is active, deleted 30 days after account deletion
Token purchase records - Retained for 7 years for tax, accounting, and legal compliance purposes
Payment transaction data - Retained for 7 years as required by financial regulations
Analytics and usage data - Retained for 26 months
Marketing email data - Retained until you unsubscribe or delete your account
Support communications - Retained for 3 years
Legal/compliance data - Retained as required by applicable law

After the retention period expires, we will securely delete or anonymize your personal information.

8. Account Deletion

You have the right to delete your account at any time. When you delete your account:

Your account will be immediately deactivated
You will no longer be able to log in or access your data
Your email address, profile information, and generated numbers will be deleted within 30 days
Unused tokens will be forfeited - no refunds for remaining tokens
Transaction history will be retained for 7 years for legal/tax compliance (but anonymized where possible)
Some data may remain in backups for up to 90 days before permanent deletion

To delete your account: Contact us at hello@lottonex.com with "Delete My Account" in the subject line. We will process your request within 30 days and send you a confirmation email.

Important: Account deletion is permanent and cannot be undone. Make sure to save any generated numbers you want to keep before deleting your account.

9. Children's Privacy (Age 18+ Only)

Our Service is NOT intended for individuals under the age of 18. Lottery participation is restricted to adults only.

We do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@lottonex.com.

If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information as quickly as possible.

Parents and guardians: You are responsible for monitoring your children's internet usage and preventing underage access to gambling-related services.

10. International Data Transfers

LottoNex is based in California, United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in countries with data protection laws that may differ from those in your country of residence.

For EEA/UK users: We ensure appropriate safeguards are in place for international data transfers, including:

Standard Contractual Clauses (SCCs) with our service providers
Ensuring service providers comply with GDPR requirements
Using service providers with appropriate data protection certifications

By using our Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites, including:

Official state lottery websites (for verification purposes)
Problem gambling resources
Our service providers (Stripe, etc.)
Social media platforms

We are not responsible for the privacy practices or content of these third-party sites.We encourage you to read their privacy policies before providing any personal information.

This Privacy Policy applies only to information collected by LottoNex.

12. Marketing Communications & Opt-Out

We may send you emails about:

Transactional emails (required) - Account confirmations, receipts, password resets, security alerts
Service updates (required) - Changes to our service, new features, Terms of Service updates
Marketing emails (optional) - Promotional offers, newsletters, tips

You can opt out of marketing emails by:

Clicking the "unsubscribe" link at the bottom of any marketing email
Updating your email preferences in your account settings
Contacting us at hello@lottonex.com

Note: You cannot opt out of transactional or service-related emails (e.g., account verification, purchase confirmations, security alerts) as these are necessary for the operation of your account.

13. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked.

At this time, we do not respond to DNT signals. However, you can control cookies and tracking through your browser settings as described in Section 2.5.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Post the new Privacy Policy on this page
Notify you via email if the changes are significant (at our discretion)
May display a notification on our website

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.We encourage you to review this Privacy Policy periodically.

If you do not agree to the updated Privacy Policy, you must stop using our Service and delete your account.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@lottonex.com
Business Name: LottoNex
Location: Los Angeles, California, United States

For privacy rights requests: Please use the subject line "Privacy Rights Request" and include your name, email address, and specific request.

Response time: We will respond to your inquiry within 30 days (or as required by applicable law).

16. Detailed Cookie Policy

This section provides additional details about the cookies and tracking technologies we use.

Essential Cookies (Required)

These cookies are necessary for the website to function. You cannot opt out of these.

Authentication cookies - Keep you logged in
Security cookies - Prevent fraud and abuse
Session cookies - Remember your settings during a visit

Analytics Cookies (Optional)

Help us understand how visitors use our site.

Page views and navigation patterns
Time spent on pages
Features used most often
Error tracking

Preference Cookies (Optional)

Remember your settings and preferences.

Language preferences
Display preferences
Generator favorites

Marketing Cookies (Optional)

Track your activity for advertising purposes (with your consent).

Ad targeting and retargeting
Campaign effectiveness tracking
Social media integrations

How to Control Cookies

You can control cookies through your browser settings:

Google Chrome: Settings → Privacy and Security → Cookies
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and Website Data
Edge: Settings → Cookies and Site Permissions

Note: If you disable cookies, some features of our Service may not function properly.

17. Your Consent

By using LottoNex, creating an account, or purchasing tokens, you consent to this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.

If you do not agree with this Privacy Policy, you must not use our Service.

You can withdraw your consent at any time by deleting your account or contacting us at hello@lottonex.com.